Effective Date: 25 May 2018

Last Update: 09 September 2022

General Terms and Conditions of Use (the “General Terms”)


“Data Protection Legislation” refers to the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, and any subsequent amendments to this legislation.

“Personal Data” has the same meaning as the definition in Article 4(1) of the UK General Data Protection Regulation (UK GDPR) and includes ‘special categories of personal data’ as defined in Article 9(1) of the UK GDPR

“Secure Section of Our Website” refers to the secure section of the website that requires a user account to access restricted content, features, and functionality in relation to our services.

“The Services” or “Our Services” or “Services” refers to any of our services that may enable you to access restricted content, features, and functionality in the secure section of our website (for both our Schools HR Co-operative and SIMS for Schools services).

“The Website” or “Our Website” refers to www.schoolshrcooperative.co.uk and includes the secure section of our website (for both our Schools HR Co-operative and SIMS for Schools services).

“User Account” refers to any account on our website that you may register, or be registered for, in order to use certain aspects of our services.

“We”, “Us”, and “Our” means The Schools HR Co-operative Limited (“The SHRC” or “SHRC”) and should be construed accordingly.

“You” and “Your” refers to any individual accessing the website.

Put Simply: These definitions clarify how to interpret certain phrases used in our terms and conditions and who we are referring to.

1. Terms of Use

Each time You access Our Website, www.schoolshrcooperative.co.uk, You are deemed to have accepted these General Terms, Our Privacy Policy & Cookies Policy, and any relevant Terms and Conditions that govern Your use of Our Website and the Provision of, and access to, Our Services. Our Privacy Policy (which includes our Cookies Policy) is incorporated in these General Terms.

Our Privacy Policy governs our use of personal information that We collect from You, as a result of Your use of Our Website and Our Services.  Please click here to view our Privacy Policy.

Additional Terms and Conditions (the “Additional Terms”) apply to some aspects of Our Website and/or Our Services. Any Additional Terms will be accessible when You access, or are given access, to restricted content, features, or functionality regarding Our Services in the secure section of Our Website.

Put Simply: By accessing our website you are deemed to have accepted our General Terms, Privacy Policy and Cookies Policy.

2. Registered Office

This Website is owned and operated by The Schools HR Co-operative Limited (SHRC). We are registered in England and Wales under the company number 08004727. Our registered office and trading address is:

The Schools HR Co-operative Ltd, Unit 1 Britannia Court, The Green, West Drayton, Middlesex, UB7 7PN

To contact us with a general enquiry, please complete Our Contact Us form, or contact us by telephone on 01895 717 499.

Put Simply: This is who We are and how to reach Us.

3. Information You Provide to Us

Certain aspects of Our Services will require you to provide us with personal information by means of registering for a User Account, completing information, or submitting information. We will use the information You give Us to provide You with The Services. We will process any personal information, which You provide when using Our Services, in accordance with Data Protection Legislation. Our use of the information you provide is governed by Our Privacy Policy.

You agree that all information provided by You, and any other material You submit, on The Website:

  1. Is accurate and complete, and maintained and updated accordingly. If You wish to make changes to Your User Account, or the details contained in it, You can do so at any time by visiting the ‘My Account’ page while logged in to Our Website.
  2. Does not include any material that is: false, misleading, defamatory, discriminatory, threatening, offensive, abusive, likely to cause someone anxiety or distress, encourages violence or racial or religious hatred, blasphemous, pornographic, in breach of confidence, in breach of privacy, unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable.

You must also not post or upload material that is technically harmful including, without limitation, computer viruses or other malicious software (malware).

If at any time We suspect that a User Account has been used for improper purposes; specifically, but not limited to, the creation or submission of a User Account or education setting/organisation information, for fraudulent reasons, We reserve the right to act as detailed below in our Suspension and Termination clause.

Transfer outside of the European Union (EU): Limited aspects of personal data, which You supply to Us, will be transferred to Our third-party service provider outside of the EU for the purpose of providing certain aspects of Our Services, specifically relating to email communications for service and administrative notifications associated with The Services we provide You and Your education setting/organisation. Further information about the transfer of information can be found in Our Privacy Policy.

Put Simply: You will need to give us some personal details to register with us, create a user account, and access restricted content and/or features and/or functions on our website.

We ask that you make sure the information you provide to us is correct, and non-offensive or harmful in any way. We use a third-party provider outside of the EU for email related communications relating to our services. Some of your personal information may be shared securely with this third-party provider.

4. Passwords and security

In order to register with Our Website, and to log in and access Your User Account on Our Website, You will need to use a username, which will be Your email address, and a password that meets Our minimum password strength requirements. You will be solely responsible for the security and proper use of Your password which we recommend remains confidential at all times. Please notify the SHRC immediately of any suspected breaches in the security of Your User Account. We do not accept any liability for any unauthorised or improper use or disclosure of Your password or username.

As required by Data Protection Legislation, we take the security of Your Personal Data, and Personal Data stored in The Website and its databases, very seriously. As such, We employ various security measures including, but not limited to, reCAPTCHA authentication and TLS/SSL encryption. We also ensure that all Personal Data handled by SHRC is done so by trained personnel, using devices with the most up to date security updates and antivirus programs.

Put Simply: You are responsible for keeping your user account details safe, and for notifying us if you are worried someone else may be able to access your user account. We have taken steps to help you keep your user account access details safe on our website.

5. Information on the website

While We make every effort to ensure that all the information on Our Website is accurate, complete, and as up to date as possible, this cannot always be the case. Some of the information on Our Website is supplied to Us by third parties, or organisations using Our Services or contracted to provide us with services, and We are not able to check the accuracy, completeness or relevance of all information provided. SHRC does not accept any liability arising from any inaccuracy or omission in any of the information on Our Website. We will not accept any liability for any of the information which has been supplied by third-parties or organisations using Our Services or contracted provide us with services.

Put Simply: We do our best to make sure the information on our website is correct, but we do not accept liability if an error appears.

6. Third-party website Links (“External Websites”)

Our Website may contain links to external websites which are owned or controlled by a third-party (and not SHRC). Where external website links have been published as a part of any of the content of Our Website, We do not accept any responsibility or liability in respect of the content of third-party websites, and We warn You that You access such external resources or websites at Your own risk.

Put Simply: Our website contains links to content outside of the SHRC website, and we are not responsible for these external websites or the content of them.

7. Intellectual property and permitted use

We are the owners or licensees of the intellectual property rights for the SHRC and all related services and materials pertaining to the same. You agree that you will not use The Website for commercial (business) purposes without Our prior written consent, and that You will not copy, reproduce, distribute, republish, download, display, post or transmit in any form or by any means any of the content of The Website without Our written consent.

While We do allow the use of extracts from Our material for personal non-commercial use, We do expect that any such use will not be used for illegal or defamatory purposes. We reserve the right at any time to request You remove or delete any material which We deem You have used inappropriately.

Put Simply: Our website, and the contents of it, should not be used for unauthorised commercial (business) purposes. Commercial customers must agree to the relevant applicable Additional Terms to use our services for business.

8. Interruption and omissions in service

While We try to ensure that the standard of The Website remains high, and to maintain the continuity of it, the internet is not an inherently stable medium, and errors, omissions, interruptions of service and delays may occur at any time. We do not accept any liability arising from any such errors, omissions, interruptions or delays, or any ongoing obligation or responsibility to operate The Website (or any part of it), or to provide The Services offered on The Website.

We will not be liable or responsible for any failure to perform, or delay in performance of, any of Our obligations under these General Terms, any Additional Terms, or any related contract between us that is caused by any act, event, non-happening, omission or accident beyond Our reasonable control including, without limitation, the following:

  • strikes, lock-outs or other industrial action
  • civil commotion, riot, invasion, cyber-attack, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war
  • fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster
  • impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport
  • interruption or failure of utility service; including the inability to use public or private telecommunications networks
  • the acts, decrees, legislation, regulations or restrictions of any government.

Our performance under any Terms and Conditions or any related contract between us is deemed to be suspended for the period that the unforeseen event(s) continue, and We will have an extension of time for performance during that period.

Put Simply: We do not accept liability where an event that is outside of our control occurs.

9. Suspension & termination

It is Our absolute discretion to terminate Your User Account on Our Website, at any time without notice and without liability to You or any third-party. We may terminate Your User Account for any reason that we deem appropriate including, but not limited to, any use of Your User Account for illegal activities and/or purposes, use for harassment or any use of Your User Account for unintended purposes. The reasons for any termination of account will remain Our purview to decide. We may also remove and discard any information You provide to Us, at any time, without notice and without liability to You or any third-party, and for any reason, including, but not limited to, any breach of Our General Terms and any applicable Additional Terms.

Where there is a breach of these General Terms and any applicable Additional Terms, the rights described in this paragraph are not the SHRC's only remedy, and We may take any other action we reasonably deem appropriate in connection with such a breach.

Put Simply: We reserve the right to suspend your user account or terminate your access at any time. We may also permanently delete information you have provided to us, at any time.

10. Changes to our website and/or services

From time to time We may make changes to Our Website and/or Our Services. These changes may include, but are not limited to, modification, suspension, cessation or launch, of any part of Our Website and/or Our Services. We reserve the right to implement such changes, at any time, with or without notice. We are not liable to You or to any third party for implementing such changes.

Put Simply: We reserve the right to make changes to our website or services at any time.

11. Validity of our Terms and Conditions and applicable law and jurisdiction

These General Terms, any applicable Additional Terms, other policies referred to within these terms, and any agreements entered into through The Website, constitute the entire agreement between You and Us in relation to Your use of Our Website and Our Services.

The Website is governed in accordance with the law of England and Wales. You and We agree that any claim brought by You arising from, or related to, the use of The Website and/or The Services, shall be subject to the exclusive jurisdiction of the English Courts.

If any part of these terms and conditions is found to be unlawful or unenforceable this shall not affect the validity of any other part or provision of these terms.

The Terms and Conditions in this agreement, in its entirety, supersede any existing prior agreements.

Put Simply: Our Terms and Conditions are a contract between you and us. If there is a legal dispute, this will be settled in court in accordance with English Law.

12. Changes to our Terms and Conditions

We may revise these General Terms, the Additional Terms and/or accompanying policies from time to time. When revisions occur, We will post the revised version with an updated “Last Update” date. If a revision, at our discretion, is significant, We may also notify You by other means such as sending an email or posting a notice on Our Website. We reserve the right to determine the appropriate form and means of providing You with notifications of revised Terms and Conditions.

Put Simply: We will let you know about changes to our Terms and Conditions. Our method of notification will vary depending on the nature, and significance of these changes.